Effective Date: 25 May 2026 Developer: Elan Levy Application Name: Blaze
1. Introduction
Welcome to Blaze. Blaze is an educational and accessibility-focused application designed to help users read, listen to, and interact with text content using accessibility and text-to-speech features.
This Privacy Policy explains how Blaze collects, uses, stores, and protects your information when you use the app.
By using Blaze, you agree to the practices described in this Privacy Policy.
2. Age Requirements
Blaze is intended for users aged 13 and older.
Users under the age of 13 are not currently permitted to create an account or use Blaze. We use date of birth information during onboarding to help enforce this requirement. If we discover that an account has been created by a user under 13, we may suspend or permanently delete the account and associated data.
Blaze may in future support younger users through parental consent or organisational accounts such as school programmes. This policy will be updated accordingly if such features are introduced.
3. Information We Collect
A. Account Information When you create an account, Blaze may collect: • First name • Optional surname • Email address • Password (securely encrypted) • Date of birth • Account type • Accessibility and learning preferences B. Accessibility & Preference Information Blaze may collect optional accessibility-related settings, including: • Dyslexia or reading difficulty preferences • Font and spacing preferences • Voice and reading preferences • Learning preferences Providing this information is optional and intended only to improve the user experience and accessibility features within the app.
C. Uploaded Content Blaze allows users to upload and store text or documents for reading and accessibility purposes. This content may be stored securely on cloud servers to provide: • syncing across devices • saved history • accessibility features • app functionality Users may delete uploaded content at any time through the app.
D. Analytics & Usage Data Blaze collects analytics and usage information to help improve app performance, stability, and user experience. This may include: • device type • operating system • crash reports • feature usage • session information • app interactions • diagnostic information This information may be collected automatically.
E. Information We Do NOT Collect Blaze does not currently collect: • voice recordings • microphone recordings • precise location data • biometric information • payment card information
4. How We Use Your Information
We use collected information to: • provide and maintain Blaze services • personalise accessibility features • improve performance and reliability • provide text-to-speech functionality • save user preferences • improve onboarding and usability • detect abuse, fraud, or misuse • comply with legal obligations Legal Basis for Processing (GDPR) For users in the European Economic Area (EEA) or United Kingdom, we process your information on the following legal bases: • Account information (name, email, password, date of birth) — Contract: necessary to provide and maintain the Blaze service. • Accessibility and preference information — Consent: you choose to provide this information to improve your experience. • Uploaded content — Contract: necessary to provide core app functionality such as syncing and saved history. • Analytics and usage data — Legitimate interest: to improve app performance, stability, and user experience. • Fraud and abuse detection — Legitimate interest: to protect the security and integrity of the service. • Legal compliance — Legal obligation: where we are required to retain or process data by law.
5. Third-Party Services
Blaze may use trusted third-party providers to operate parts of the service. These may include: • Supabase for cloud storage and backend services • ElevenLabs for text-to-speech services • Microsoft Azure speech and AI services • Hugging Face AI and language processing services • Inworld AI conversational AI services • Google Text-to-Speech for voice synthesis services • Built-in device text-to-speech systems • Web Speech API technologies These providers may process limited information necessary to provide their services. We encourage users to review the privacy policies of these third-party providers separately.
5.1.
Session Recording (PostHog)
Blaze uses PostHog to record sessions within the app. This means Blaze may capture visual recordings of your interactions, including screens visited, buttons tapped, scrolling behaviour, and content displayed on screen. These recordings are used solely to improve the app experience, identify usability issues, and diagnose crashes or errors.
Session recordings are processed and stored by PostHog in accordance with their privacy policy. Blaze uses PostHog's EU-hosted infrastructure to store this data.
Session recording data may include:
screens and content viewed within the app taps, scrolls, and navigation actions app state at the time of a crash or error Session recordings are not shared with third parties for advertising or marketing purposes. You may contact us at info@blaze.elan-levy.com to request that your session data be deleted.
For more information, see PostHog's privacy policy at posthog.com/privacy.
6. Data Storage & Security
We take reasonable technical and organisational measures to protect user information. However, no online service can guarantee absolute security. Your data may be stored securely using cloud infrastructure and encrypted technologies where appropriate.
7. Data Retention
We retain information only as long as necessary to: • provide Blaze services • maintain accounts • comply with legal obligations • resolve disputes • improve functionality Users may request deletion of their account and associated data at any time.
8. Account & Data Deletion
Users can delete: • uploaded content • chats • saved data • their Blaze account through the app settings using their account password. Once an account is deleted, associated information may be permanently removed from our systems within a reasonable timeframe, except where retention is legally required.
9. Your Rights
Depending on your location, you may have rights to: • access your information • correct inaccurate information • request deletion • object to processing • request data portability • withdraw consent Users in the European Economic Area (EEA), United Kingdom, or similar jurisdictions may have additional rights under applicable privacy laws including GDPR.
10. Educational & Wellbeing Disclaimer
Blaze is designed for educational, accessibility, and productivity purposes. Blaze is not a medical, psychological, or mental health service and does not provide medical advice, diagnosis, or treatment.
11. International Users
Your information may be processed or stored in countries outside your own jurisdiction where Blaze or its service providers operate. By using Blaze, you understand that data protection laws may differ between countries.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If significant changes are made, we may notify users through the app or other appropriate methods. Continued use of Blaze after changes become effective constitutes acceptance of the updated policy.
13. Contact
If you have questions, requests, or concerns regarding this Privacy Policy or your data, you may contact: Elan Levy Blaze Support: Email: info@blaze.elan-levy.com